Channel Support is a full-service e-commerce agency that helps brands and wholesalers succeed on digital marketplaces. With a focus on data-driven growth, they specialize in managing and optimizing performance across leading platforms like bol.com, Amazon, Kaufland, Blokker, and more. Their team brings deep expertise in the entire channel ecosystem, from onboarding and content optimization to logistics and customer service.

Whether you're launching your first product or scaling across borders, Channel Support ensures your brand stands out in the crowded online marketplace. By combining marketplace management with strategic consultancy and hands-on operational support, they help businesses increase visibility, boost conversion rates, and grow sustainable revenue.

What they offer

• Marketplace Management: End-to-end support for product listings, pricing, promotions, and performance reporting.
• Content Optimization: Improving product content with SEO-rich, platform-compliant listings that attract and convert.
• Logistics Support: Solutions to streamline order fulfillment, stock management, and delivery across multiple marketplaces.
• Customer Service: Multilingual support to maintain high ratings and ensure a smooth buyer experience.
• Strategic Consultancy: Insights and planning to help businesses choose the right channels, avoid pitfalls, and scale effectively.

Channel Support works as an extension of your team: flexible, knowledgeable, and fully focused on your growth. As a trusted KatanaPIM partner, they ensure that your centralized product data is effectively distributed across the most impactful sales channels, turning quality content into higher sales.